State Issues EBT Scam Alert
- Skimming is a type of theft where thieves put a device on a store’s card-swiping machine to copy card information.
- Phishing is where thieves use texts or phone calls to get you to share confidential information about your identity or card information.
- Change your EBT card PIN before each time you get your DTA benefits
- If you get TAFDC or EAEDC, you can call your case manager to ask about having your benefits deposited to your bank account
- Never provide your personal information, EBT card number, or Personal Identification Number (PIN) to unidentified callers, or to a link provided via text or email
- Call 800-997-2555 (the number on the back of your card)
- Choose your language
- Enter the number on the front of your card
- Press 2 to PIN your EBT card
- When asked for last 4 of Social Security Number (SSN), enter them. If you do not have an SSN, enter the last 4 digits of your 99 number assigned to you by DTA. If you do not know this 99 number, call the DTA Assistance Line at 877-382-2363
- Enter your Date of Birth (month/day/year – 2 digits for month, 2 digits for day, and 4 digits for year). For example, 12 01 1989 for December 1, 1989
- Enter your NEW 4-digit PIN; then enter it again.?Choose a different PIN from any previous PINs
- Remember to keep your PIN confidential.
- Look for an overlay. It is bigger than the original machine. The overlay may hide parts of the machine.
- An overlay device can also be attached to the card reader/keypad on ATMs.
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