PITTSFIELD, Mass. — Due to software upgrades, the City of Pittsfield's Fire Inspection's Bureau permitting system, PermitEyes, will be temporarily unavailable beginning at 3 p.m. on Wednesday, Sept. 11 through Sunday, Sept. 15.

 

Beginning on Wednesday, Sept. 11, the new version of PermitEyes will be live for the Fire Inspection Bureau. The new PermitEyes 20/20 program will be an upgrade to the current permitting program with an entirely new look and feel aimed at making the process more user friendly. Applicants will be able to view and track the progress of their application from the PermitEyes homepage as it goes through the approval process.

 

To move all the data from the current site to the new site, the permitting system for the Fire Inspection Bureau including permits for dumpster smoke and CO, tank removals and code compliance will be unavailable during this transition period. No permit applications will be accepted online.

 

If a new permit is required during this time, residents are asked to call the Fire Inspection Bureau at (413) 448-9764 or visit their office at 70 Allen Street to file a paper application. Payment will be accepted in the form of cash or check payable to the City of Pittsfield.

 

The new site will be accessible on Monday, Sept. 16. No permitting systems for other city departments will be impacted during this transition.

 

Those who are currently a PermitEyes user and have the site bookmarked, the existing link will take you to the new site where you can log in and conduct your business as usual.