MassRMV Cautions Public to Beware of Deceptive and Mimic Websites

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BOSTON – The Massachusetts Registry of Motor Vehicles (RMV) is reminding customers to use only Mass.Gov/RMV for information or to perform many transactions, including when trying to renew a license or registration.

While there has been no sharp increase in reports of deceptive and mimic websites to the RMV, this is a busy time of year for customer transactions so the RMV is issuing this reminder to the public about sites which have been created to mislead customers into thinking they have reached the official RMV website.

"We urge everyone to be vigilant when performing transactions or providing information online for RMV-related services. Customers should avoid using any unofficial third-party websites claiming to assist with RMV services, and inform their relatives and friends about this as well," said Registrar of Motor Vehicles Colleen Ogilvie. "On our official website Mass.Gov/RMV, customers can look up how much specific services cost and see which services are available to them at no charge."  

To ensure you are accessing the official RMV site, please remember the following:

  • In Massachusetts, we use the term "Registry of Motor Vehicles" and "RMV," so log-off if the site references the "DMV" or the "Department of Motor Vehicles."
  • At Mass.Gov/RMV, you will never be charged to check your license, registration or title status.
  • At Mass.Gov/RMV, you will never be charged to access Registry forms and information.
  • At Mass.Gov/RMV, you will never be charged to change your address on file.

The Registry actively posts online about this topic including on X @MassRMV, and a warning regarding third party websites remains featured in the RMV's Driver's Manual

Reports of fraudulent websites can be directed to the Attorney General's Office at http://www.mass.gov/ago/consumer-resources/consumer-assistance/consumer-complaint.html and the Federal Trade Commission: https://www.ftc.gov/.

In addition, customers should beware of text messages or emails which claim to be from MassDOT or the RMV, as these communications often are dangerous phishing scams and not official MassDOT and RMV sources. These fraudulent texts and emails may include links, which do not lead to official MassDOT or RMV websites, and customers should not follow the links nor reply to these messages with personal information. 

Customers with additional questions about how to identify and avoid scams can contact the Office of Consumer Affairs and Business Regulation by calling the Consumer Hotline at (617) 973-8787, or toll-free in Massachusetts at (888) 283-3757.

For the latest Registry updates and information, follow the RMV on X @MassRMV.


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Berkshire DA, Kids' Place Launch Internet Safety Programming

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire District Attorney's Office wants to break the silence about virtual child abuse that predators thrive on.

"Silence is the ally of an abuser," District Attorney Timothy Shugrue said.

On Tuesday, Shugrue and the Berkshire County Kids' Place & Violence Prevention Center detailed their newly created internet safety program that was softly rolled out in December.

"When I first took the office, I made a pledge that I wanted to reinstate youth programming, particularly school-based programs offered by the district attorney's office. Today, I'm proud to announce that I fulfilled that pledge," the DA said.

"The District Attorney's Office, in partnership with the Kids' Place, now offers internet safety education not just for children, but also for caregivers as well."

April is Child Abuse Prevention Month, and Shugrue said his office sees an "astronomical" amount of child sex abuse cases that originate on or happen online. He put that down to the Berkshires not being silent when it comes to reporting abuse. 

"We have a lot of reporting of child abuse cases and we have a lot of follow-up with that," he said.

Heather Williamson, program director at Kids' Place, is often asked how to know which children are in danger. Her answer: "All of our kids are on the internet right now. They're all in danger of accessing people that have a harmful nature towards them."  

The educational program was developed by both agencies using the National Center for Missing and Exploited Children's NetSmartz curriculum model. Two facilitators, one from the DA's Office and one from the Kids' Place, travel to schools to meet with students and caregivers across the county.

There will soon be billboards for public awareness.

"As technology rapidly evolves and internet access reaches new highs, our children face greater risks than ever before," Williamson said.

"As professionals, community members, and parents, it is our responsibility to educate, protect, and provide resources to keep children safe. While this topic isn't new, the threats facing children online are more serious than ever."

Other resources, such as Take It Down, a service that allows minors to get sexually explicit material taken off the internet, were highlighted. Shugrue emphasized that the program will hold presentations anywhere it is welcome.

"We would not let our children play outside without first teaching them how to stay safe and ensure that they are supervised. Therefore, we should not allow children to wander the digital world without first providing them with the education they need to stay safe and the supervision they deserve," he said.

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