CHP Berkshire Pediatrics Wins MHQP Patient Experience Award

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PITTSFIELD, Mass. — CHP Berkshire Pediatrics has received recognition from Massachusetts Health Quality Partners (MHQP) for being one of the top practices in Massachusetts, based on patient experiences in primary care. 
 
The MHQP Patient Experience Awards is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"Our team is committed to providing excellent care to our patients and it is an honor to be recognized for our efforts," said Dr. Laura Need, CHP associate medical director and pediatrician.  
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories.  Berkshire Pediatrics received recognition for "Distinction in Pediatric Preventive Care." 
 
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's president and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence." 
 

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Landing at Laurel Lake Celebrates Renovations

By Breanna SteeleiBerkshires Staff

The stovetops were removed from some of the kitchenettes as safety measures. 
LEE, Mass. — The Landing at Laurel Lake has made renovations to its assisted living building to better help residents continue living with some independence.
 
Some of the changes include carpet removal, shifting tubs to walk-ins, and taking out some stovetops. 
 
The Landing hosted an open house last Thursday for the community to come in and see the renovations.
 
"It's really bringing people in to see the renovations so they know that we have something really cool in our community," said Executive Director Matthew Pinto, a dementia specialist who was hired about six months ago.
 
"The importance of the new renovations is to modernize some things to make it simpler for them. Like the rooms, we are trying to do away with the transitions in the rooms for people that have wheelchairs."
 
Residents sometimes had trouble with the carpeting if using a walker or wheelchair, it's easier for some to walk into their shower, and the stovetops would sometimes be left on. 
 
Pinto said the residents had a hand in the renovations, like helping choose paint colors and what they would like the facility change, which will help future residents with their stays.
 
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