PITTSFIELD, Mass. — Berkshire County Arc hired new director Jessica Russo and promoted Nancy Willey to Family Support Manager.

 

Jessica Russo has been named BCArc's Director of Family Support & Advocacy. As Director, she will oversee BCArc's Family Support Center, the Adult Family (Foster) Care program, help families navigate the Commonwealth's referral services, advocate for students for their education, and create networking and social opportunities for families.

 

Previously she served as Director of Admissions and Business Office Manager for BaneCare, and before that Director of Admissions, Marketing & Business Office for North Adams Commons. Other posts she held were with Advocacy for Access and the Animal ER of the Berkshires. She holds a B.A. from Mass. College of Liberal Arts.

 

Nancy Willey has been promoted to Family Support Manager from Family Support Advocate. She will oversee family support events, support the Outreach staff, manage intake of the Respite House, and serve as overall point-person for families.     

 

Willey started with Berkshire County Arc in 2010 as a Community Advocate, a Community Health Worker and a Human Rights Officer. She brings a layer of support that assists families to identify their challenges and strengths with visits to each family. A lifelong Berkshire County resident, Willey has more than 30 years in the field of human services.