Software Upgrades Impacting Pittsfield Online Permitting
PITTSFIELD, Mass. — Due to software upgrades, the City of Pittsfield's City Clerk's Office permitting system, PermitEyes, will be temporarily unavailable beginning at 4 p.m. on Thursday, Aug. 22 through Monday, Aug. 26.
Beginning on Tuesday, Aug. 27, the new version of PermitEyes will be live for the City Clerk's Office. The new PermitEyes 20/20 program will be an upgrade to the current permitting program with an entirely new look and feel aimed at making the process more user friendly. Applicants will be able to view and track the progress of their application from the PermitEyes homepage as it goes through the approval process.
To move all the data from the current site to the new site, the permitting system for the City Clerk's Office will be unavailable during this transition period including business certificates, inflammable fluid registrations, single event entertainment licenses, special auctioneer permits, special event permits, special one-day alcohol beverage licenses. No permit applications will be accepted online.
If a new permit is required during this time, residents are asked to call the City Clerk's Office at (413) 499-9361 or visit their office at 70 Allen Street to file a paper application. Payment will be accepted in the form of cash or check payable to the City of Pittsfield. Online requests for vital records and dog licenses are not impacted by this update and can be
requested through the city's website.
The new site will be accessible on Tuesday, Aug. 27. No permitting systems for other city departments will be impacted during this transition.
If you are currently a PermitEyes user and have the site bookmarked, the existing link will take you to the new site where you can log in and conduct your business as usual.
The City of Pittsfield appreciates your patience during this process.
