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A report on the implementation of the North Street bike lanes finds that accidents have decreased and that a majority of users find the street safer overall.

Data Shows North Street Bike Lanes Improve Safety

By Brittany PolitoiBerkshires Staff
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PITTSFIELD, Mass. — Members of the City Council aired their grievances on the North Street bike lanes on Tuesday night but data is showing that the lanes have improved safety.

Commissioner of Public Services and Utilities Ricardo Morales presented a road report for the corridor which showed a 77 percent crash decrease after the lanes were implemented.

This was in response to at-Large Councilor Karen Kalinowsky's request to investigate safety issues with the new bike lanes and the change in traffic pattern on North Street.

"One of the most important things, if not the most important thing for this project on North Street is the safety considerations and the impact safety had on North Street, on the users of all modes of transportation," Morales said.

In a 7-4 vote, the council sent a petition from Kalinowsky requesting to change the street back to its original design to Mayor Linda Tyer. At-Large Councilors Earl Persip III and Peter White, Ward 5 Councilor Patrick Kavey, and Ward 6 Councilor Dina Lampiasi voted in opposition.

In September 2020, the city received around $239,000 in a state Shared Streets and Spaces grant to support new bike lanes, curb extensions, vehicle lane reductions, and outdoor seating areas, and enhanced intersections for better pedestrian safety and comfort.

The first pilot program was implemented the following November and in February 2021 the Public Works Committee voted to keep the bike lanes and changes made to North Street.

Another grant of around $163,000 was received in April 2021 to create two parklets and double buffered bike lanes on both sides of the street and in the following June, the current iteration of the pilot project was done.  

The report prepared by Kittelson & Associates Inc. of Boston provides background and context for pilot program that was designed to enhance shared spaces for motorists, bikers and pedestrians, and responses from businesses, first-responders and the general public. 
 
The report concluded that the lanes changes on North Street have and continue to calm traffic and provide safer access to bicyclists and pedestrians. 
 
"No change comes without growing pains, and community input will continue to play a vital role in shaping ideal user experience along the North Street corridor," the report states. 

The city's worst crash count for all types of collisions was between October 2020 and March 2021 when there were 22 crashes. In the same period after implementation, there were only five crashes, which represents a 77 percent decrease.

From January to June of this year, there were eight crashes, as opposed to 16 in the same period last year.

From 2020 to 2021, crashes in the pilot corridor were down 53 percent.  On the other hand, crashes throughout the whole city were up 19 percent and 23 percent in the state.

Morales displayed quotes from local first responders in support of the bike lanes and traffic pattern.

"These changes have had a positive impact regarding traffic incidents," Police Chief Michael Wynn said.

"The new pattern has also caused a decrease in speeding. Vehicles are no longer given the opportunity to change lanes and pass slower vehicles due to the elimination of the second lane of traffic."

Fire Chief Thomas Sammons said the bike lane gives vehicles a place to move during a code 3 response because before, if both lanes were occupied at a stoplight, there would be a delay until the cars found a safe place to move.

County Ambulance President Brian Andrews said the configuration has had no negative impact on its responses and has had some positive benefits. The first responders also see it as a safer option for bikes and e-scooters.

A user survey also resulted in 50 percent or more of respondents favoring the new configuration and bike activity is 4.5 times higher than last year.

Kalinowsky said cars can drive down the bike lane and that people ride on the sidewalk because they believe the lanes are unsafe. She has taken a stance against the bike lanes since they were implemented.


Ward 2 Councilor Charles Kronick told Morales that he needs an argument that takes into account the counterargument for the bike lanes and questions the data.

"I'm not against bike lanes," he said. "I'd like to see designing that brings back the traffic to our street, that does not get into taxpayers' pockets or grant pockets and is much more accommodative to our community traffic."

Ward 3 Councilor Kevin Sherman said he continues to have concerns about how this will help the corridor develop into a thriving commercial area. Morales responded by saying the city has been speaking with downtown business leaders and owners to get their ideas.

White said he would like to know how many of the councilors have actually used the bike lanes. In his experience, he feels much safer traveling in the buffered bike lane.

"We hear people are upset over it now and I get the same communications of people who are upset over it but actually a lot of people who say they like it better, they feel safer and that this is where cities and towns are going," he said.

"We need better signage. We need better painting. All things that you've brought up that you're consistently working on so I think we need to give this more time of having a walkable downtown, having a multimodal, safe downtown where everyone is welcome to be out there moving around."

Persip seconded White's suggestion for better markings and said business owners need to be more informed.

He recognized the increased safety from the change, referring to his time working on North Street.

"I'm supportive of the bike lanes. I think they're important and like I said, I experienced downtown for 24 years without and it was a racetrack," Persip said.

"And there was an accident outside of my office at least once a week."

He would like to see data that indicates if the crashes are getting pushed outside of the pilot area.

The improvements to North Street are part of a larger Bicycle Facilities Master Plan that aims to create a network of bike infrastructure throughout the city.

Pittsfield Bike Lane Report 2022 by iBerkshires.com on Scribd


Tags: bike lane,   North Street,   

If you would like to contribute information on this article, contact us at info@iberkshires.com.

BRTA Hears From New ITS System to Help With Rides

By Breanna SteeleiBerkshires Staff

PITTSFIELD, Mass. — The Berkshire Regional Transit Authority heard from an "intelligent transportation system" company on what it can bring to the bus service.

Spare Labs presented to the board last week, showcasing its platform for demand-response services, fixed-route information, service planning, and rider engagement. 

Spare representatives said the company has been working with transit authorities across the state and hope to "de-risk" the service with software changes.

"We know how tough it is to make a software change. It's no small feat. We've done it quite a few times in the states, so you're now working off of a blank piece of paper. We understand what your partners have done, positives and negatives, so you're building with that in mind," said senior growth manager Joshua Bethel.

Bethel emphasized a hands-on implementation where they will work with BRTA staff to prepare data, test the system, train dispatchers, drivers, and administrators, and help with rider communications.

"One example of how we've de-risked is the MBTA, one of the largest paratransit services [The Ride] in North America. In their switch to Spare, they saw immediate results. So our kind of implementation process is extremely white glove," he said. "We like to get in the trenches. We like to be with you on site, opening up a lot of times. We're here 4 a.m. when the days open, working with you. So look at this as an active partnership." 

Bethel gave an example on how the system helped the Massachusetts Bay Transit Authority with a training approach.

"Internally, every stakeholder will have some type of training, whether it's a dispatcher, a driver, admins. You all will have some level of training and different permissions in the system. Because of that approach, MBTA saw immediate great results," he said. "Their on-time performance pre-spare was 88 percent. Within 24 hours of launch, they were up to 95 percent, and they are continuing to grow."

Spare described several ways riders could interact with the system — a BRTA-branded smartphone app, online booking through a web portal, phone booking with a human dispatcher, text-based interactions, and an AI phone agent for routine requests, such as booking, canceling, or checking the status of a trip.

"One of the biggest differences that riders will see is everything will truly be at their fingertips, and we have multiple ways we're going to stay up to date based on what's available to them, we obviously will have a router app on the smartphone, but we offer availabilities for people who don't have that," Bethel said. "So, for someone who doesn't have a smartphone but they have access to a computer, we have a webbooker. For someone who doesn't have access to a computer but they need to call in, we also will be teaming what you have from a dispatcher standpoint. We also offer an AI call taker who can answer frequently asked questions, and when wait time is too hard, too high, automatically clicks in and says, 'Hey, this is the final wait time. You can call, you can cancel.' So effectively, with the technology, you can reduce wait times as you grow."

Their platform could also account for rider accessibility needs when matching trips to vehicles and could flag cases where a rider's booking did not reflect their usual needs. It can also have caregivers and others book on a rider's behalf if need be for medical appointments and more.

Earlier in the meeting, BRTA Deputy Manager Benjamin Hansen spoke on the ridership numbers citing inaccurate data on how many are riding because of the outdated system. Their system will be able to know in real time when a passenger boards and when one gets off. 

Spare also described tools intended to support route and demand-response planning, including; reporting by route, stop, time of day, and rider; integrations with passenger counting hardware and other systems; real-time vehicle and trip information; traffic-aware routing, which could use Google traffic data; and alerts for unusual patterns or apparent data discrepancies.

They said data could be brought into the platform from existing hardware and configured into reports for BRTA. The Spare team would work with BRTA during implementation to decide which data to import and which measures the agency needs. 

Many of the questions posed by the board were about the selling of data and how rider data is protected. Spare representatives said the company does not sell rider data and that BRTA would control the permissions as the data would belong to BRTA. As for a government agency asking for the data, they were unsure and said they would have to verify the rules for sharing information, but added they are compliant with the Americans With Disabilities Act and federal and state law. 

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