MountainOne Announces 2024 Officer Promotions

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Betsy Kapner, Jessica Andrews, and Lisa Mineau
NORTH ADAMS, Mass. — MountainOne, a full-service financial institution headquartered in North Adams and serving the Berkshires and Boston's South Shore, announced the promotion of several employees to new positions.

"We are proud to recognize the talent and dedication of our Mountaineers with these well-deserved promotions. Their hard work, leadership, and commitment to our values plays a vital role in MountainOne's growth and success. We look forward to their continued contributions as they step into these new roles." said Robert Fraser, president and CEO.

Berkshire Officer Promotions

Betsy Kapner has been promoted to Vice President, Marketing Manager at MountainOne's headquarters location in North Adams. Betsy joined MountainOne in July 2013, and recently celebrated her 10 year anniversary. Betsy has deep knowledge and expertise in marketing compliance requirements. She demonstrates an ongoing commitment to professional development, and excels at meeting deadlines, collaborating effectively with colleagues, and contributing meaningfully to every project. Betsy's expertise and team-oriented approach make her invaluable to her team and to MountainOne.

Jessica Andrews has been promoted to Assistant Vice President, Deposit Compliance & Fraud Administration Officer at MountainOne Bank's North Adams location. Since joining in 2005, Jessica has developed a deep understanding of the deposit compliance environment and helps leads the administration of the bank's Fraud Reporting Platform. Her involvement in compliance projects demonstrates her leadership and commitment to MountainOne's Core Commitment of Regulatory Accountability. This new role is a fitting tribute to her ongoing efforts and success.

Lisa Mineau has been promoted to Assistant Vice President, Senior Human Resources Operations Officer at MountainOne in North Adams, MA. Over her 43-year career, Lisa has adapted to change and taken on increasingly significant responsibilities. She started as a teller at North Adams Hoosac Savings Bank and then as a Customer Service Representative in Community Banking before finding her passion in Human Resources in 2002. Lisa's recently enhanced role includes oversight of payroll, benefits, and personnel administration. Lisa's high integrity, energy, and multitasking skills make her a valuable asset to the HR team.

 


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Big Y Investigates Conn. Skimmer Incident

SPRINGFIELD, Mass. — Big Y supermarket discovered skimmers in two of its Connecticut stores last month. 
 
In a press release on Monday, the grocery chain said an unknown individual attached a skimming device to one single terminal in each of its Naugatuck and Plainville locations. The skimmers were found on June 29.
 
Skimmers are devices that are illegally installed over or inside card readers at places like convenience stores, fuel pumps and ATMs to steal information off the cards. The FBI estimates that skimming costs consumers and financial institutions more than $1 billion a year. 
 
"We are actively investigating the circumstances surrounding this incident, and we notified and are working with law enforcement. We have inspected all of our terminals, and continue to do so. If we learn that any particular customer's information was compromised, we will promptly notify them and provide them with additional information so that they can take steps to protect themselves," according to Jade Rivera- McFarlin, Big Y's manager of communications.
 
"As a best practice, customers should always review their bank and credit card statements for any signs of fraudulent activity and, if they have any questions or concerns, contact their bank or credit card company directly."
 
The FBI has some tips for keeping your card data safe here
 
If any Big Y customers have questions or concerns about this matter, they can call 1-800-828-2688 between the hours of 8 a.m. and 4:30 p.m.
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