BHS Provider Clinics Win MHQP Patient Experience Awards

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PITTSFIELD, Mass. — Berkshire Health Systems (BHS) announced that three of its primary care provider clinics have received awards from Massachusetts Health Quality Partners (MHQP) for being among the top practices in Massachusetts for patient experience in primary care.
 
The "MHQP Patient Experience Awards" is an annual awards program introduced in 2018 by MHQP, a non-profit measurement and reporting organization that works to improve the quality of patient care experiences in Massachusetts. MHQP conducts the only statewide survey of patient experience in primary care in Massachusetts.
 
"The teams at Adams Internists, Berkshire Internists and Lenox Family Health have worked extremely hard to provide their patients with the highest standard of compassionate, patient-centered care," said James Lederer, MD, BHS Chief Medical Officer and Chief Quality Officer. "Berkshire Health Systems is pleased by this recognition, which validates that our patients are receiving the quality communication, care, and support that they deserve, which is our highest priority."
 
Awards were given to top overall performers in adult primary care and pediatrics in each of nine performance categories. Adams Internists of BMC, Berkshire Internists of BMC and Lenox Family Health Center of BMC received recognition for the following awards for adult care:
  • Adams Internists of BMC: Distinction in Assessment of Patient Behavioral Health Issues
  • Berkshire Internists of BMC: Distinction in Patient-Provider Communications and How Well Providers Know Their Patients
  • Lenox Family Health Center of BMC: Distinction in Patient-Provider Communications and Office Staff Professional Experience
"It is not easy for a primary care practice to thrive in the current environment," said Barbra Rabson, MHQP's President and CEO. "We are thrilled to congratulate each of them on behalf of their patients for their exceptional commitment to excellence."
 
"Primary care is the foundation of our health care system," said Julita Mir, MD, MHQP's Board Chair. "The practices from all across the state recognized with this award have distinguished themselves where it matters most – in the experiences of their own patients."

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Pittsfield Council Endorses 11 Departmental Budgets

By Brittany PolitoiBerkshires Staff

PITTSFIELD, Mass. — The City Council last week preliminarily approved 11 department budgets in under 90 minutes on the first day of fiscal year 2025 hearings.

Mayor Peter Marchetti has proposed a $216,155,210 operating budget, a 5 percent increase from the previous year.  After the council supported a petition for a level-funded budget earlier this year, the mayor asked each department to come up with a level-funded and a level-service-funded spending plan.

"The budget you have in front of you this evening is a responsible budget that provides a balance between a level service and a level-funded budget that kept increases to a minimum while keeping services that met the community's expectations," he said.

Marchetti outlined four major budget drivers: More than $3 million in contractual salaries for city and school workers; a $1.5 million increase in health insurance to $30.5 million; a more than  $887,000 increase in retirement to nearly $17.4 million; and almost $1.1 million in debt service increases.

"These increases total over $6 million," he said. "To cover these obligations, the city and School Committee had to make reductions to be within limits of what we can raise through taxes."

The city expects to earn about $115 million in property taxes in FY25 and raise the remaining amount through state aid and local receipts. The budget proposal also includes a $2.5 million appropriation from free cash to offset the tax rate and an $18.5 million appropriation from the water and sewer enterprise had been applied to the revenue stream.

"Our government is not immune to rising costs to impact each of us every day," Marchetti said. "Many of our neighbors in surrounding communities are also facing increases in their budgets due to the same factors."

He pointed to other Berkshire communities' budgets, including a 3.5 percent increase in Adams and a 12 percent increase in Great Barrington. Pittsfield rests in the middle at a 5.4 percent increase.

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