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Update: North Adams Liquor Store to Refund Gift Cards after Closure

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NORTH ADAMS, Mass. -- Steeple City Liquors announced via social media on Tuesday how customers holding gift cards can obtain refunds.
 
Last week, the store, also known as V&V, closed when the downtown plaza it occupies was sold.
 
Many holders of gift cards took to Facebook to ask how they could be compensated for the now unusable cards.
 
According to the store's Tuesday Facebook post, gift card holders will need to send an email a photo of the card and the name and address where they want the refund sent to Steeple City's corporate office at giftcards@firsthartford.com.
 
"We truly appreciate the patience and understanding of everyone involved," the store's post read. "We have been working hard on the end that we hold. Please reach out if you have any questions! Again, thank you so much for everything since the closing of the store. The kind words from customers has been truly amazing!"
 
The post indicated it could take up to 30 days to receive a refund.
If you would like to contribute information on this article, contact us at info@iberkshires.com.

Big Y Investigates Conn. Skimmer Incident

SPRINGFIELD, Mass. — Big Y supermarket discovered skimmers in two of its Connecticut stores last month. 
 
In a press release on Monday, the grocery chain said an unknown individual attached a skimming device to one single terminal in each of its Naugatuck and Plainville locations. The skimmers were found on June 29.
 
Skimmers are devices that are illegally installed over or inside card readers at places like convenience stores, fuel pumps and ATMs to steal information off the cards. The FBI estimates that skimming costs consumers and financial institutions more than $1 billion a year. 
 
"We are actively investigating the circumstances surrounding this incident, and we notified and are working with law enforcement. We have inspected all of our terminals, and continue to do so. If we learn that any particular customer's information was compromised, we will promptly notify them and provide them with additional information so that they can take steps to protect themselves," according to Jade Rivera- McFarlin, Big Y's manager of communications.
 
"As a best practice, customers should always review their bank and credit card statements for any signs of fraudulent activity and, if they have any questions or concerns, contact their bank or credit card company directly."
 
The FBI has some tips for keeping your card data safe here
 
If any Big Y customers have questions or concerns about this matter, they can call 1-800-828-2688 between the hours of 8 a.m. and 4:30 p.m.
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