Greylock Federal Promotes Assistant Vice President, Retail Services/Teller Operations Manager

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PITTSFIELD, Mass. — Greylock Federal Credit Union announced the promotion of Megan Hagen to Assistant Vice President, Retail Services/Teller Operations Manager.
 
"Megan has been a valued and trusted part of our team for more than 16 years now," said Senior Vice President, Retail Services Robert Sims. "We are thrilled to have her in this new role, where I'm confident she will help our team to continue to improve our great service."
 
In her role, Hagen will coordinate and implement specialized training and resources to further improve branch operations, while helping to maintain compliance requirements and the quality of teller operations throughout the branch network, ATMs, Video Teller Services and shared branch services.
 
Hagen started her career with Greylock as a part-time teller at the Williamstown branch.
 
"I'm very excited about my new role," Hagen said. "We've got a great team and we're excited to make some positive improvements for our Members."
 
Hagen lives in Adams with her son, Nolan, and daughter, Sabrina.

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Select Board Conditionally OKs May Carnival at Berkshire Mall

By Brittany PolitoiBerkshires Staff

LANESBOROUGH, Mass. — The springtime carnival will return to the Berkshire Mall property in a couple of weeks, if the hosts reach an agreement with emergency medical services.

On Monday, the Select Board approved a community event application for Gillette Shows' carnival from May 1 to May 11, pending a reasonable donation to the Ambulance Gift Account for EMS services.

"This isn't a new concept. We discussed this after last year's carnival," EMS Director Jen Weber said. 

The department saw an "exponential" increase in the need for services at the event as its attendance continues to rise. In 2024, there were 20 transports to the hospital over the two weeks, not counting refusals or minor injuries.

"We ended up, last year, mobile posting up there just to make sure that we were there in case something happened," Weber said.

"So we had discussed it last year, and it also came up in a department head meeting that really it's come down to either they need to hire an ambulance to sit there like County Ambulance or Northern Berkshire, or we would be willing to mobile post for a donation into our gift account so that we are able to kind of compensate not being able to be where we usually are, not having bathrooms that aren't mobile."

The two entities have not yet agreed on the donation amount, and a monetary value for services hasn't been set. Mobile posting means that the EMS is still on duty, and mutual aid would be called if a situation arose while Lanesborough wasn't on site.

"We went from like two transports the year before last year to 20, and it just seemed like it was necessary more for us to be up there, because of all the people," Weber said.

"They had a lot more people last year."

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