NORTH ADAMS, Mass. — National Grid is launching a series of customer energy assistance pop-up events across Massachusetts to provide customers with information on available assistance and help them prepare for the winter season. 

 

Beginning Sept. 20 at McCann Technical School in North Adams, National Grid and other partners will be hosting customer energy assistance pop-ups, at which customers can meet with National Grid representatives. All events will take place from 4 to 7 p.m. More information about energy fairs can be found at ngrid.com/mapopup.

 

Those attending can sign up for bill payment programs, hear about options for direct energy assistance, schedule energy audits speak to customer service representatives and meet with regional assistance program leaders. Six more events will be held between October and December in other areas throughout the

state, including Worcester, Dorchester, Lowell, Fall River and Brockton.

 

“With energy costs rising due to events across the globe and the winter heating season fast approaching, we understand the impact this increased financial burden can have on our customers and communities,” said Helen Burt, Chief Customer Officer at National Grid. “We want to help our customers take action now to reduce their energy costs, manage their energy bills, and secure the energy assistance they need. There are numerous programs available

through National Grid, the state and community-based organizations that can help customers, today. We recognize this winter is going to be tough for a lot of people throughout our communities. Through our Customer Winter Savings Initiative, we are here to help customers and want to do everything we can to support them in managing this challenge, during this extraordinary economic time.”

 

In locations where National Grid provides only electric or gas service while another utility provides the other, representatives from both utilities will be available. In addition, agencies such as rental assistance organizations, the Massachusetts Good Neighbor Energy Fund, and other agencies that assist low- and moderate-income families and

individuals will be available in some locations.

 

Dates and locations for energy fairs are:

 

• Tuesday, Sept. 20 – Charles H. McCann Technical School, North Adams

• Tuesday, Oct. 25 – Worcester Public Library, Worcester

• Thursday, Oct. 27 – Dorchester, location to be determined and announced

• Thursday, Nov. 10 – Brockton, location to be determined and announced

• Tuesday, Nov. 15 – Citizen Center, Haverhill

• Thursday, Dec. 1 – City Hall, Fall River

• Tuesday, Dec. 6 – Lowell, location to be determined and announced